The How of Heart
I recently purchased dysfunctional products/services from three vendors who were unwilling to go outside company rules to fix the problems they caused.
Tag: Sharon Drew Morgan
DOing vs. BEing: creating rules that put customers first
I recently purchased dysfunctional products/services from three vendors who were unwilling to go outside company rules to fix the problems they caused.
Content Marketing that Converts
“Content is king”. I’ve heard that phrase for years. But what does it mean? Does it mean that by offering thought-provoking, useful, creative information buyers will be motivated to contact you at the right time along their complete (including pre-sales) decision path? By sending out veiled advertising in the form of ‘articles’ to random email…