Knowledge worker productivity
When it comes to knowledge workers, nothing is more important in ensuring effectiveness in an organization than adhering to the Pareto Principle or 80/20 Rule.
We simply can’t do it all. We will never have time for every email, meeting, account visit or report. But if we do the most important things systematically, according to urgency or Just In Time, we’ll beat the competition every time. That’s because Pareto maximizes output.
Applying Lean to the knowledge worker space has endless benefits. An unlike a factory or a production system, you can begin implementing Lean in one or several areas without having to initially impose the philosophy as: THE “place your company name here WAY — although you’ll probably end up doing that.
A McKinsey Quarterly article recently summed up the challenge: “Boosting the Productivity of Knowledge Workers”
Their confusion isn’t for lack of trying. Organizations around the world struggle to crack the code for improving the effectiveness of managers, salespeople, scientists, and others … The stakes are high: raising the productivity of these workers, who constitute a large and growing share of the workforce in developed economies, represents a major opportunity for companies, … Nonetheless, many executives have a hazy understanding of what it takes to bolster productivity for knowledge workers.
Working with SMART goals is the often heard mantra. (specific, measurable, attainable, realistic and timely) But HOW? That is where the rubber meets the road and where we can enable individuals and teams to reach their potential.