Individual knowledge workers who want to take email to a professional level.  This is not a “tips and tricks” training program, but an end-to-end transformative solution that once and for all solves the challenges of managing email.

“Turbo” training: This course is shorter and with less support than the full LeanMail Suite Training for corporate users.

Corporate groups and Ad-hoc individuals: Please see our course for groups and ad-hoc training.

The LeanMail solution comprises a methodology based on Lean Six-sigma, specialized hands–on training and software that is seemlessly bolted on to Outlook versions 2010 and higher.

Our aim is to ensure that you process emails —

• as effectively as possible in two simple steps
• according to both priority and urgency
• with far less stress and greater satisfaction
• using an add-in that guides you through the process, giving you complete control over your inbox at all times

Level:  All levels

Pre-requisites: Microsoft Outlook 2010 or higher (including Office 365), connected to an Exchange Server.

Benefits:

• 94% recommend after training
• Dramatically reduces stress
• More time for core responsibilities
• Maintain a greater feeling of control/certainty
• Enjoy greater focus/clearer sense of priorities
• Greater flexibility than with other methods

Duration:  3 Hrs / 2 sessions

Type:  On-line

INTRODUCTION:

LeanMail is an introduction to the larger concept of Lean thinking in which the basic principles of project and task management are incorporated into a comprehensive Lean Communications training program that increases effectiveness, profitability and reduces stress.

SCOPE OF TRAINING:

• Preparation and scheduling
• Two group training sessions
• Two or unlimited coaching sessions
• Monitoring, retention and technical support

EXPECTATIONS:

• Participants will be requested to process mails according to the LeanMail methodology during the entire training period whether under ATRENDIA’s supervision or on their own.  The participants will feel immediate benefits in real time.
• Participants are expected to send daily print-screens during the entire training period in order to solidify the new habit.
• Any other expectations will be co-created together with team leaders in advance of the first training.

Note that this “Turbo training” is a compact version of the LeanMail Suite Training (Full version)

Day 1  (2 hrs)

Module I — Taking Charge of Email – Archiving, Prioritizing and Planning

• Work more effectively by systematically prioritizing mails
• Learn how to manage heavy mail flow without stress
• Archive your mails instantly
• Filter out what you can’t do today
• Ensure that no mails are forgotten
• Speed decision-making in order to increase profitability
• Discuss better general work practices
• End each day with an empty inbox

Day 2  (1 hr)

Coaching — a coaching session 1-3 days after the initial training

• Quick review of learning
• Work individually with participants on a first come first server basis

Note that a large part of the modules will be spent doing practical work. Participants who complete the modules early will be excused.

• Participants will be requested to process mails according to the LeanMail methodology during the entire training period whether under ATRENDIA’s supervision or on their own.  The participants will feel immediate benefits in real time.
• Participants are expected to send daily print-screens during the entire training period in order to solidify the new habit.
• Any other expectations will be co-created together with team leaders in advance of the first training.

PURCHASER will choose delivery dates from the LeanMail Training Catalog. If the available dates in the catalog are insufficient or not viable for PURCHASER, Atrendia will go to great efforts to supply alternative dates/times.

ATRENDIA will meet with a designated project manager (PM) in advance of the training to brief the PM on the project workflow and expectations. PURCHASER, via  the PM, is responsible for informing participants of the nature of the training, ensuring that they register.

A training survey to make final adjustments to their inboxes will be sent to the participants, and must be completed in advance of the training.

Initial trainings (Pilots) require a one-hour consultation to address the training requirements, objectives and to inform the Project Owner and the Project Manager (may be the same persons) to the training process and expected outcomes. See LeanMail Pricing and Order Form for current project management consulting rates.