INTRODUCTION:

LeanMail is an introduction to the larger concept of Lean thinking in which the basic principles of project and task management are incorporated into a comprehensive Lean Communications training program that increases effectiveness, profitability and reduces stress.

SCOPE OF TRAINING:

• Preparation and scheduling
• Two group training sessions
• Two or unlimited coaching sessions
• Monitoring, retention and technical support

EXPECTATIONS:

• Participants will be requested to process mails according to the LeanMail methodology during the entire training period whether under ATRENDIA’s supervision or on their own.  The participants will feel immediate benefits in real time.
• Participants are expected to send daily print-screens during the entire training period in order to solidify the new habit.
• Any other expectations will be co-created together with team leaders in advance of the first training.

Benefits:

For the organization:

• Optimize current resources
• Enormous ROI in less than two hours
• Keep same email platform (Outlook)
• Low annual cost
• Performance maintained

For the employee:

• 94% recommend after training
• Dramatically reduces stress
• More time for core responsibilities
• Maintain a greater feeling of control/certainty
• Enjoy greater focus/clearer sense of priorities
• Greater flexibility than with other methods

Duration:  5 Hrs / 4 sessions

Type:  Classroom, Blended, On-line

PURCHASER will choose delivery dates from the LeanMail Training Catalog. If the available dates in the catalog are insufficient or not viable for PURCHASER, Atrendia will go to great efforts to supply alternative dates/times.

ATRENDIA will meet with a designated project manager (PM) in advance of the training to brief the PM on the project workflow and expectations. PURCHASER, via  the PM, is responsible for informing participants of the nature of the training, ensuring that they register.

A training survey to make final adjustments to their inboxes will be sent to the participants, and must be completed in advance of the training.

Initial trainings (Pilots) require a one-hour consultation to address the training requirements, objectives and to inform the Project Owner and the Project Manager (may be the same persons) to the training process and expected outcomes. See LeanMail Pricing and Order Form for current project management consulting rates.

Day 1  (2 hrs)

Module I — Taking Charge of Email – Archiving, Prioritizing and Planning

• Work more effectively by systematically prioritizing mails
• Learn how to manage heavy mail flow without stress
• Archive your mails instantly
• Filter out what you can’t do today
• Ensure that no mails are forgotten
• Speed decision-making in order to increase profitability
• Discuss better general work practices
• End each day with an empty inbox

Day 2  (1 hr)

Module I Coaching — a coaching session 1-3 days after the initial training

• Quick review of learning
• Work individually with participants on a first come first server basis

Note that a large part of the modules will be spent doing practical work. Participants who complete the modules early will be excused.

Day 3  (1½ hrs)

Module II — Getting in control – Processing and Planning Email

• Review of Module I
• Organize and refine your archiving
• Maximizing your processing and planning
• Additional time-saving and quality assurance tips

Create Post-it notes in your inbox

Day 4  (30 min)

Module II Coaching — a coaching session 1-3 days after the second training

• Quick review of learning
• Work individually with participants on a first come first server basis
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Print-screen Coaching — each participant sends a print-screen of their “All” view in their inbox

• Print-screens are sent throughout the two-week training period and for four weeks after for a total of 30 print-screens in order to pass the training.
• Sending print-screens requires the user to make three simple mouse clicks.
• No sensitive information is sent

• Participants will be requested to process mails according to the LeanMail methodology during the entire training period whether under ATRENDIA’s supervision or on their own.  The participants will feel immediate benefits in real time.
• Participants are expected to send daily print-screens during the entire training period in order to solidify the new habit.
• Any other expectations will be co-created together with team leaders in advance of the first training.