After spending 30 years deconstructing the inner processes of how people decide, and training a decision facilitation model used in sales, coaching, and leadership, I’m always amused when I hear anyone deem a decision ‘irrational’. Only outsiders wishing for a different outcome designate a decision as ‘irrational’. I doubt if the decision maker says to…
I have this weird habit, one might think. Before I click send on a mail that contains a document that I have attached, I open the document and check it one last time. Even if I have already gone through the document, or have just created it, I open it once it is attached to…
In this Youtube video, Management thought leaders share their ideas on how leadership goes wrong. Featuring: Bill George, Evan Wittenberg, Dr. Ellen Langer, Andrew Pettigrew, Gianpiero Petriglieri, Carl Sloane, Jonathan Doochin, Scott Snook, and Daisy Wademan Dowling. Click here to enjoy the video Duration: 7:23 Find out more about our Executive Leadership Coaching Program Happy…
I had an excellent session with a client today in which he told me about how he had to bring one of his employees into his office to remind him that, ”we simply can’t make these mistakes around here”. My client told me that he had berated the employee with calm but stern voice, meaning…