Sharon Drew Morgen is a Change Facilitator, working with sales (Buying Facilitation®), coaching, leadership, buy-in, implementations, and consultants. She has trained sales and management teams in global corporations for 35 years. She is the author of the NYTimes Business Bestseller Selling with Integrity, and the Amazon best sellers Dirty Little Secrets: why buyers can’t buy…
Sharon Drew Morgen is the thought leader in Change Facilitation, enabling congruent, collaborative, win-win change in several areas, including Buying Facilitation®, Learning Facilitation, Coaching Facilitation. She has written 9 books, including NYTimes Business Bestseller Selling with Integrity and the Amazon bestseller What? Did you really say what I think I heard? Her book Dirty Little…
In this TED video, Roselinde Torres shares with us what it takes to be a great leader in the 21st century, and she does so with conviction. Can you answer these three questions? Where are you looking to anticipate change? What is the diversity measure of your network? Are you courageous enough to abandon the…
OK, I have a small company of only 200 employees, so $3.2 million is nothing. But imagine a company of 2,000 employees that spend 2 hrs. per day on email with an average annual salary of $70,000. That would mean that they spend OVER HALF A MILLION DOLLARS PER DAY managing email. Since we…
Not so long ago, Sony Corp. in the US was hacked. I am sure you’ve heard about the case (it was eventually blamed on North Korea, though security experts are questioning that conclusion). My favorite tech-magazine has this interesting article on the subject: The importance of deleting old stuff, another lesson from the Sony attack…
There’s a horde of startups trying to replace email. Some of these apps, like Slack (which we use at Business Insider), take a chat-room approach. There are enterprise messaging apps that work like Snapchat, like Cotap and TigerText. Some mobile-first productivity apps like Quip imagine that we’ll communicate directly in the documents we’re working on….
A big thank you to our partner Cameron Turner from Lean Consulting for sharing his blog post entitled: Answering the wrong question. And how many times have we done that? Far too many – especially when our patience has run thin — but also when we are not paying attention or going too fast….
I recently took part in a discussion that debated whether 5S is the best way to introduce Lean to an organization. While this is a common approach because of the quick visual impact that gives a feeling of real accomplishment, Implementing 5S, in my opinion, is not the way to introduce Lean. Many (most?) companies…
In this YouTube video you’ll relive those agonizing on-line meeting moments that make you want to pull out your hair! You’ll be jumping up and down shouting: “So true!”. Share this with colleagues – especially those who need some help in this area. Although it’s fun to poke fun at this, virtual conference calls are…
How quickly we respond to a message (email, phone, sms, chat, etc.) is an often misunderstood function of our work and is further complicated by leaders who institute temporal rules like “within one business day” or in less than two hours. Here is a partial list guidelines regarding responsiveness: 1. Responses are not mandatory. You…