Build the future of IT
Of what value are the best tools technology can offer if half of it is misused, unused or goes out of use?
How do we ensure that your teams feel like they are being properly supported by the technology they need, not just the technology they should use?
When purchasing technology, how do we prepare teams properly to gain the highest level of adoption.
When new technology arrives, how do we ensure that the perceived value matches with what they expressly ordered?
Are employees being trained by professional trainers who are first focused on adoption and customer satisfaction – and then on the technology?
These are just some of the questions that need to be asked and answered as objectively as possible.
Sometimes a simple review or dialog can head off tragic misfires that could have been avoided.
We can do so much better
We’ve all heard the statistic that 70% of all IT projects fail. Whether that number is exaggerated or not, we can agree that whatever percentage it is, it is too high.
Most of the time it’s not the fault of the IT department – when they stick to their core business. The problem starts when the line between what is in your expert domain and what is outside is shrouded in ambiguity.
Let’s find ways to remove the ambiguity in all areas of IT whether it is regarding purchasing, training, lifecycle management, procedures or ownership.